30-Day Replacement Guarantee

Our Commitment

At BGR Review, we stand behind the quality of every order with our 30-Day Replacement Guarantee. If any reviews drop or are removed within 30 days of delivery, we replace them at no extra cost - no questions asked. We do not offer cash refunds on completed orders; our commitment is to make sure every review we deliver stays on your profile.

This policy outlines the circumstances under which replacements are provided, as well as the limited scenarios where a cash refund may apply, ensuring full transparency for all customers.

30-Day Replacement Guarantee

Every Google review package includes our 30-Day Replacement Guarantee:

To request a replacement, contact our support team with your order number and a screenshot showing the removed reviews. We will process all replacements within 7–14 days.

Delivery Timeframes

Our reviews are delivered gradually on a natural schedule. Replacements follow the same pacing to maintain a realistic growth pattern:

Cancellation Before Processing

Full Refund (Before Work Begins)

If you request cancellation before our team has started posting reviews - typically within 24 hours of order placement - you are eligible for a full refund to your original payment method.

Partial Refund (Order in Progress)

If delivery has already started, we will issue a partial refund for the undelivered portion only:

• Less than 25% delivered: 75% refund
• 25–50% delivered: 50% refund
• 50–75% delivered: 25% refund
• More than 75% delivered: No cash refund - 30-Day Replacement Guarantee applies

No Cash Refund After Completion

Once an order is fully delivered, no cash refunds are issued. Our 30-Day Replacement Guarantee covers you instead - any removed reviews will be replaced at no charge.

How to Request a Replacement

1. Contact Support: Email us at contact@buyinggooglereviews.com with the subject line "Replacement Request - [Order Number]"
2. Provide Evidence: Include your order number and a screenshot showing the reviews are no longer visible on your profile
3. Review Process: Our team will review your request within 24–48 hours
4. Resolution: Approved replacements are delivered within 7–14 days following the same natural pacing schedule

Negative Review Removal Services

For our negative review removal services, the following policy applies:

• Successful Removal: No refund once the review has been successfully removed
• Unsuccessful Removal: If we are unable to remove the review within the agreed timeframe (typically 30 days), you are eligible for a full refund
• Partial Success: If only some reviews are removed, a proportional refund will be issued for any unsuccessful removals

Chargebacks

Please contact us directly before initiating a chargeback with your bank or card provider. Chargebacks incur additional fees and may affect your ability to use our services in the future. We resolve all genuine issues quickly and fairly - just reach out.

Contact Us

Questions about our replacement policy or need to submit a request? Get in touch: